Privacy Policy – Karolina Fialová Therapy

1. Introduction

Your privacy is very important to me. This policy outlines how I collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

2. What Data I Collect

• Personal Identification Information: name, email address
• Health-Related Information: information shared in personal history or therapy notes
• Technical Data: cookies and analytics (basic tracking only)
• Communication Data: emails or messages you send through the contact form

3. How I Collect Your Data

• When you fill out the contact form on the website
• When you contact me via email
• During therapy sessions, consultations, or intake processes

4. Why I Collect Your Data

• To respond to your inquiries and provide therapeutic services
• To maintain safe and ethical client records
• To improve my website and offerings
• To comply with legal and professional obligations

5. How Your Data Is Stored

Your information is securely stored on encrypted and password-protected devices or secure digital records. No unauthorized third parties have access to your data.

6. Data Retention

I keep client data only for as long as necessary:

• Therapy notes are typically kept for 5 years (or in accordance with local law)
• Contact form submissions and emails are kept no longer than necessary to fulfill the intended service

7. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction or deletion of your data
• Object to or restrict data processing
• Withdraw consent at any time

To exercise any of these rights, contact me at: karol.fial@yahoo.com

8. Cookies

My website uses basic cookies to function properly and collect minimal analytics. You will see a banner or plugin allowing you to consent or reject non-essential cookies when you visit the site.

9. Third-Party Services

I do not share your data with third parties without your consent. If I begin using services like Calendly or others, this policy will be updated accordingly.

10. Changes to This Privacy Policy

I may update this policy to reflect changes in practice, law, or services. Please check this page occasionally.

11. Contact

If you have questions or concerns about how your data is used, feel free to contact me:

Email: karol.fial@yahoo.com